Terms & Conditions
Last updated: December 02, 2025
Azzro Wear Private Limited — Terms governing the use of azzro.in and purchasing from our website.
1. Introduction
These Terms & Conditions govern your access to and use of azzro.in and purchases made through the site. By accessing our website or placing an order, you agree to these terms.
2. Definitions
“We”, “us” or “Azzro Wear” refers to Azzro Wear Private Limited. “You” refers to the user or buyer who visits azzro.in or places an order.
3. Orders & Pricing
All product prices are shown in INR and include applicable taxes unless stated otherwise. We reserve the right to modify prices and correct errors. An order confirmation email does not signify acceptance of the order; acceptance occurs when we dispatch the goods.
4. Payment
Payments are processed by trusted third-party payment gateways. We do not store full card details. You must provide accurate payment details. We may hold or cancel orders where payment appears fraudulent.
5. Delivery & Risk
Delivery times are estimates. Risk of loss passes to you upon delivery. Ensure accurate shipping address; any additional charges due to incorrect addresses are your responsibility.
6. Returns & Refunds
Our Refund & Returns Policy (available on the site) applies. You must notify us of returns within the specified return window and follow the prescribed process. Refunds are subject to inspection.
7. Intellectual Property
All content on azzro.in (text, images, logos) is owned or licensed by Azzro Wear. You may not reuse content without permission.
8. Limitation of Liability
To the extent permitted by law, Azzro Wear’s liability is limited to the purchase price of the product. We are not liable for indirect or consequential losses.
9. Governing Law
These terms are governed by the laws of India. Disputes will be subject to the courts of the appropriate jurisdiction in Hyderabad, Telangana.
Shipping Policy
Last updated: December 02, 2025
Information about shipping times, costs, tracking and international delivery for orders placed on azzro.in.
Domestic Shipping
We ship across India. Typical delivery times depend on the destination:
- Metro Cities: 2–4 business days
- Non-Metro: 4–7 business days
- Remote Areas: 7–10 business days
Shipping Charges
Shipping fees are calculated at checkout based on weight and location. We may offer free shipping on orders above a specified cart value during promotions.
Order Processing
Orders are processed within 1–2 business days. Processing time may be longer during sales or holidays.
Tracking Orders
Once dispatched, you will receive a tracking number via email/WhatsApp. Use the courier’s tracking page to follow delivery status.
Failed Delivery / Returns to Sender
If a shipment is returned to us due to incorrect address or failed delivery attempts, we will contact you for reshipment. Reshipment charges may apply.
Cancellation Policy
Last updated: December 02, 2025
Guidelines for cancelling orders placed on azzro.in.
When You Can Cancel
Orders can be cancelled only before shipment. If your order has not been shipped, you may cancel via your account or by contacting support.
If Order Is Already Shipped
Once shipped, orders cannot be cancelled. You may return the item following our Refund & Returns Policy after delivery.
Refunds for Cancelled Orders
If eligible, refunds for cancelled orders are processed as follows:
- Store Credit: Issued within 24–48 hours.
- Bank / UPI Refund: Processed within 5–7 working days after confirmation.
How to Cancel
To cancel before shipment:
- Go to your account > Orders > Select the order > Cancel (if available).
- Or contact support at support@azzro.in or WhatsApp +91 95537 65363.
- We will confirm cancellation by email and process refund where applicable.