Refund & Returns Policy
At Azzro Wear, your satisfaction is our priority. If something isn’t right, we make returns & refunds simple, quick, and transparent.
Eligibility for Return / Exchange
You may request a return or exchange if:
- Product is unused, unwashed, and in original condition
- All tags and packaging are intact
- Request made within 7 days of delivery
- Wrong item, damaged item, or manufacturing defect
Items with stains, damage, perfume smell, or signs of use will not be accepted.
Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
- Innerwear
- Socks
- Accessories marked final sale
- Clearance items
Exchange Policy
You can exchange for a different size or color (if available). If unavailable, store credit will be issued.
Refund Process
Refunds are processed after successful quality inspection.
- Store Credit: Issued within 24–48 hours (fastest)
- Bank / UPI Refund: 5–7 working days after approval
Return Pickup Process
- Submit your return request via Contact page or WhatsApp
- Pickup arranged within 1–3 working days
- Refund/exchange processed after inspection
If pickup is unavailable, self-ship details will be provided and shipping cost reimbursed as store credit.
Frequently Asked Questions
How long does a refund take?
Store credit: 24–48 hours. Bank refunds: 5–7 business days.
What if I received a damaged or wrong product?
Contact support immediately — we will arrange fast pickup and replacement/refund.
Can I cancel my order?
Only before shipment. Once shipped, cancellation is not possible.
What if the exchange size is out of stock?
Store credit will be issued which you can use anytime on azzro.in.
Need Help with Returns?
Our support team is available Monday–Saturday, 10 AM to 7 PM.
Email:support@azzro.in
Phone / WhatsApp:
+91 95537 65363
Address:
VIP Hills, Madhapur, Hyderabad, Telangana
Contact Support• Refund & Returns Policy